When you call the Sanctuary's Hotline to report a suspected sick or injured bird, one of our Rescue Team Operators will ask you several questions. These questions are vital in order for the operator to properly assess whether or not the bird in question needs human intervention. If it is determined that the bird is truly sick or injured, and needs human intervention, the operator will make arrangements for the bird to be rescued by one of the Sanctuary's Rescue Team Volunteers if available, or by one of the Sanctuary's 3rd party rescue partners.
If you call the Sanctuary's Hotline and it goes to voicemail, don't panic. The Sanctuary's Hotline receives a non-stop number of calls all day long. Getting the voicemail usually means the operator is on the other line with another potential rescue. Simply leave a message with your name, your phone number, and the location and description of the suspected sick or injured bird, and the operator will call you back as soon as they are done with the other rescue call.
Do you need to report a sick or injured bird? Report sick or injured birds by calling our rescue hotline at 727-391-6211.
When a member of our rescue team arrives on location, he or she will visually assess the bird to see if it truly is injured, sick, in immediate danger, or is an abandoned baby bird. If it is determined that the bird needs assistance, he or she will carefully catch the bird. If the issue is minor and can be taken care of at that time, the bird will be treated and released on location. If the problem is more serious and needs to be taken to the Sanctuary's hospital, he or she will transport the bird back to the Sanctuary where the hospital staff will further examine, treat, rehabilitate and release the bird.
Yes, you can call the Sanctuary's Dr. Marie L. Farr Avian Hospital at 727-399-1310 and find out the status of a bird that was rescued. We do recommend that you wait at least 2-3 days before you call since most birds conditions, depending on their injury, won't change for the first couple of days. The ringers on the hospital phones are turned off as to not cause stress to the sick birds. In addition, the hospital staff are extremely busy treating the hundreds of birds that are in the hospital. Due to this all calls will go to the hospital's voicemail. Be sure to leave a message, and a member of the hospital staff will call you back with a status update as soon as it is convenient. Please understand that status updates are a courtesy that we do provide, so your patience is requested and much appreciated.
Rescue Team Volunteer Rescue Team Volunteer
Our rescue team will rescue any kind of bird. Whether it's a sea bird, land bird, or song bird... we will rescue it.
"Power Walk" or run towards the bird in a threating manor by stomping your feet on the ground, clapping your hands, shouting at the bird, waving your hands in the air, and/or shaking a towel in the air. If the bird still does not fly away after doing these steps, than there is a good chance that the bird can't fly and may be sick or injured.
A large majority of people make the common mistake of thinking a bird can't fly simply because it has been on the ground for a long period of time, and/or allows people to come up close to them without walking or flying away. The fact is, many types of birds have become accustomed to humans, and will allow humans to come very close to them without being afraid of them. A good example of this are pelicans and cormorants. Birds are also like humans in the sense that they need to rest and sleep as well. Due to this, some birds will spend a lot of time on the ground. If you think a bird is sick or injured, and you need to see if the bird can fly, the following steps can be taken: